Privacy Policy
Your privacy is fundamental to Daystar. The below policy will outline how we collect, use, disclose, transfer, and store your information. Please read and let us know if you have any questions.
Your Company's Information
Daystar's commitment to your privacy. To make sure your information is secure, we communicate our privacy and security guidelines to Daystar employees and contractors. Daystar strictly enforces privacy safeguards within our organization.
Examples of your company information are tax ID, address, name, phone numbers, and billing, credit, and business transactions with Daystar.
To ensure your privacy, Daystar has adopted an Information Management and Security Policy. In brief, we do not release your information that is proprietary or private without your written consent. The only exception is for information that's reasonably required to meet Daystar’s business needs, for example:
- To provide or bill for Services.
- To comply with a law, regulation, legal process or governmental request, such as a request from law enforcement or a government agency when necessary for the performance of official duties or a court order.
What Information We Collect
We collect customer information related to our business relationship with the use of our services.
Examples are information that allows us to communicate, including your company’s name, address, telephone, email, and accounting information. Daystar will also collect information about your financial relationship with us, including your payment data, credit history, and EIN number.
Information about your use of the Daystar website, as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site").
How We Use Your Information
We use your business information to administer your account and to manage and improve our services and business operations. Examples are:
To prepare customer billing statement and in connection with billing and payment on your account.
To communicate with you about opportunities and services we offer.
How We Protect Your Information
Daystar takes precautions, administrative, technical, and physical measures to safeguard your information against loss, theft, and misuse, unauthorized access, disclosure, alteration, and destruction.
Daystar uses Secure Sockets Layer (SSL) encryption on all web pages where information is collected, which protects the confidentiality of your information while it is transmitted to Daystar.
Access To Your Information
Daystar makes a good faith effort to give you access to correct data if it is inaccurate or to delete the data if it is not required by law or for legitimate business purposes .
We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by law.
You can request access, correction, or deletion by emailing us at [email protected]
Note, we'll keep your information for the time necessary to fulfill the purposes we've outlined in "How we collect and use customers' information" of this Privacy Policy, unless a longer retention period is required or permitted by law.
Cookies and Other Technologies
Daystar's Site, online services, interactive applications, email messages, and advertisements may use "cookies" and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our Site people visit most often, and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information.
However, when Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we protect these identifiers as private. Daystar’s site does gather some information automatically and store it in log files. This information includes IP addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and "clickstream" statistics. We use this information to understand and analyze trends, to administer the site, to learn about customer behavior on our Site, and to gather aggregate demographic information about those who use our Site. We may use this information in our marketing and advertising services.
In some of our email messages, we use a "click-through URL" linked to content on our Site. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our Site. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, just don't click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
How we respond to Do Not Track signals
California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals. Due to a lack of industry or legal standards regarding how to recognize or honor DNT signals, Daystar does not currently respond to them. When the privacy community is able to standardize how and when service providers should respond to such signals, Daystar will appropriately respond to browser DNT signals.
Google Analytics
Google cookies may be used to collect information about the use of our Site and services and to provide that information to Google Analytics. This cookie tracks site usage information such as how often users visit our Site, what pages they visit, and what other sites they visited prior to coming to our Site (similar to the cookies described above). Daystar uses the information we get from Google Analytics only to improve Daystar's web-based service offerings. Google Analytics collects your device's IP address, rather than your name or other identifying information, and Daystar does not combine the information collected through the use of Google Analytics with any other information you may have provided to us. Learn more about how Daystar and Google use this information at http://www.google.com/policies/privacy/partners/. You can prevent Google Analytics from recognizing you on subsequent visits to our Site by disabling cookies in your browser.
Disclosing Information to Third Parties
Daystar may make some personal information available to strategic partners that work with Daystar to provide services. Information will be shared only to provide or improve services and advertising; it will not be shared with third parties for their marketing purposes.
Service Providers
Daystar shares personal information with companies that provide services, such as information processing, credit reporting, managing and enhancing customer data, customer service, assessing interest in our services, and conducting customer research or satisfaction surveys. These companies are obligated by contract with Daystar to protect your information.
Others
It may be necessary by law, legal process, litigation, or requests from public and governmental authorities for Daystar to disclose your information. We may also disclose information about your business if we determine a risk for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
Third-Party Sites and Services
While browsing our Site, you may encounter hypertext links to other websites. These third-party websites may send their own cookies to you, log your IP address, and otherwise collect data or solicit personal information. Daystar does not control and is not responsible for what third parties do for their websites, or how they handle your personal information. Please be cautious and consult the privacy policies posted on each third-party website for further information.
Questions
If you have any questions or concerns about Daystar's Privacy Policy or data processing, please contact us.
